SinoPro (“SINOPRO “, “we”, “our”, “us) is a trading name of SINOPRO Limited. We respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store, and use the information that you provide us with.

The following information is provided by SinoPro to enable our online visitors to be fully informed of our Privacy Policies. By visiting SinoPro, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

If you are under 16, we require that you inform a parent or guardian about SinoPro’s Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing an order with SinoPro.

This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and SinoPro is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.

    • WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?

SinoPro promises to collect, use and store your personal data in a safe and secure way. SinoPro collects personal information in several ways when you place an order or register for a service offered by SinoPro. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order.

Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner’s systems. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. These details allow us to process your order and to let you know the status of your order.

    • HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH

SinoPro promises to only use your personal data for the specific purposes stated. SinoPro may use your personal information for the processing of orders and payments. We will also use your details to manage your account or membership. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We may also use your personal information to send you marketing updates. We do not sell your details to third party marketing companies.

We do collate information about site traffic, sales, and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.
From time to time SinoPro may employ third party business partners to collect personal information on SinoPro ‘s behalf. SinoPro may also share your data with third party business partners to provide you with targeted advertising. In such cases, these third parties will be subject to confidentiality agreements and instructed by SinoPro to comply with applicable data protection law. We will only store or transfer your personal data in the UK. This means that your personal data will be fully protected under the General Data Protection Regulation.

    • MARKETING OPT-OUT PROVISION

When you register, you will be subscribed to our regular update service which will send you:
(i) Email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions.
(ii) Direct mail alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions.

Marketing communications you subscribe to will only be sent by SINOPRO Limited.
At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. You can change your email preferences or opt out of all emails by email at members@sinopro.co.uk.

    • HOW YOU CAN ACCESS AND IF NECESSARY, CHANGE THE PERSONAL INFORMATION SINOPRO MAINTAINS

If for any reason you are concerned that the personal information held by SinoPro is not correct, please visit the website and, after logging into the site using the “Member Login” menu on the home page, your personal information will be made available for review and change in the “My Account” section. Only you or, upon your request, SinoPro may access your personal data from the website using your password and User ID. If you change your billing or shipping address while your order is still being processed, the order will be re-processed through security validation checks. If you prefer, you may contact us by email at members@sinopro.co.uk and we will amend your personal details.

    • SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION

We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. In addition, we will take reasonable steps to ensure that third party business partners’ to whom we transfer any data will provide sufficient protection of that personal information.

    • WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS

If you require more information please go to the Contact Us section of the web site or send an email to members@sinopro.co.uk.